Use the “One More” method to increase sales and retain clients. This may be a ludicrous parallel to draw, but I think it will make a point. I recently saw the movie “Hacksaw Ridge”. It’s a Read More » September 10, 2018
The 4 words that will guarantee you receive better customer service “Thank you for calling Farmers this is Matt”. I never know what is coming next. 99% of the time, the interaction is pleasant with a Read More » November 22, 2017